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Microsoft 365 for event teams: a proper integration guide

ema team··4 min read

Most event teams already live in Microsoft 365. Outlook for email. Teams for internal communication. SharePoint for document storage. Calendar for scheduling. OneDrive for file sharing. It's the operational backbone for thousands of organisations — and most event platforms pretend it doesn't exist.

The typical integration between an event platform and Microsoft 365 is "you can export a CSV and import it into Excel." That's not integration. That's copy and paste with extra steps.

Here's what a real Microsoft 365 integration looks like for event teams, and how ema approaches it.

Entra ID: single sign-on and user provisioning

Your organisation already manages user identities through Microsoft Entra ID (formerly Azure Active Directory). Your event platform should use those same identities — not create a separate login system that your team needs to manage independently.

ema integrates with Entra ID for single sign-on (SSO). Your team members log into ema with their existing Microsoft credentials. No separate passwords. No separate user management. When someone joins or leaves your organisation, their access to ema follows their Entra ID status automatically.

For organisations with strict IT policies, this isn't a convenience — it's a requirement. Security teams don't want another system with its own credential store, its own password policies, and its own access management. Entra ID integration means ema fits into your existing identity governance instead of sitting outside it.

Teams: where the work actually happens

Event teams communicate in Microsoft Teams. Planning channels, vendor coordination, speaker management, production updates — the conversation is already happening there. Your event platform should connect to that conversation, not compete with it.

ema's Teams integration works in two directions.

Notifications in Teams. When something happens in ema that your team needs to know about — a speaker submits their presentation, an exhibitor's compliance status changes, a registration threshold is reached — the notification appears in your Teams channel. Not as a generic "something changed" alert, but as a structured message with the relevant details and a direct link to the record in ema.

Meeting recordings and transcripts. Event planning involves meetings. Pre-event briefings, speaker prep calls, committee reviews. When those meetings happen in Teams, the recordings and transcripts can flow into ema's document management — linked to the relevant event, session, or speaker record. No manual downloading and re-uploading.

Calendar: scheduling that stays in sync

Event managers live in their calendars. Planning meetings, venue site visits, speaker prep sessions, production timelines — all scheduled through Outlook Calendar.

ema syncs event milestones, deadlines, and key dates to your Outlook Calendar. When a session time changes in ema, the corresponding calendar entry updates. When a deadline shifts, your calendar reflects it. The goal is that your calendar is always current without you needing to manually update it from a separate system.

This also works for speaker scheduling. When a speaker is confirmed for a session, they can receive a calendar invitation with session details, venue information, and prep requirements — sent from ema but delivered through the calendar system they already use.

SharePoint: document collaboration without duplication

Event documentation is extensive. Venue contracts, floor plans, exhibitor manuals, speaker briefs, sponsor agreements, insurance certificates. In most organisations, these documents live in SharePoint.

The problem with most event platforms is that they create a separate document silo. You upload documents to the event platform, but the working copies are still in SharePoint. Now you have two versions of everything, and neither is guaranteed to be current.

ema's SharePoint integration allows document linking rather than document duplication. Reference documents stored in SharePoint from within ema without moving them out of your established document management system. Updates to the SharePoint document are reflected in ema. Your team keeps working in the document system they know, while ema provides the event context and workflow layer on top.

Why this matters for enterprise teams

For small event teams, tool integration is a convenience. For enterprise teams — particularly those in government, healthcare, financial services, and large corporates — it's a compliance requirement.

These organisations have IT procurement processes that evaluate new software against their existing technology stack. An event platform that requires separate user management, doesn't support SSO, can't connect to their communication tools, and creates document silos outside their governed systems is going to fail procurement review. Not because the platform isn't good, but because it doesn't fit.

ema is designed to fit into the Microsoft 365 environment that enterprise teams already operate in. Not as an add-on that needs constant manual synchronisation, but as a connected system that uses the same identity, communication, scheduling, and document infrastructure your organisation has already invested in.

The integration test

Here's a simple way to evaluate whether an event platform truly integrates with Microsoft 365: ask what happens when you add a new team member.

If the answer is "create an account in our system, set a password, and manually assign permissions" — that's not integrated. If the answer is "they log in with their Microsoft account and their access is governed by Entra ID" — that's integration.

The same test applies to documents, calendars, and communication. If data flows automatically between systems without manual intervention, you have integration. If someone needs to export, download, upload, or copy-paste, you have two separate systems pretending to talk to each other.

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